10 Tips for visiting teamLab Borderless Digital Musuem Tokyo


Forest of Resonating Lamps

TeamLab Borderless Digital Museum is really worth visiting. It is a really unique visual experience – something I’ve never seen before. You enter a maze of rooms that have vastly different visual experiences – from a flower garden, to waterfalls to rooms filled with glowing lanterns. It’s done with lights, which move and seem to interact with human movement and contact. It’s good for kids of all ages to do and great for a cold rainy day in Tokyo.  

We were there from about 11am until 4pm so you can certainly spend a long time inside. TeamLab Borderless opened up in June 2018 so it’s still rather new. I now see that these types of Digital Museums are popping up all over the world as they are so popular. Apparently no two visits to teamLab Borderless are the same either – so it’s good for a revisit. Here are my tips:

1. There are Two Digital Museums (at least!) in Tokyo.

Note (at press time) that there are two Digital Museums in Tokyo so make sure you go to the correct one that you book for. The one that I describe below is for the Digital Museum in Odaiba called teamLab Borderless. The other one is called teamLab Planets and is in Toyosu.

2. Buying Tickets
You can get tickets on the day, however it is strongly advisable to get tickets ahead of time as they do regularly sell out. Even a few days before the website indicates there are ‘few’ tickets left. I would recommend purchasing tickets at least a week in advance so you can choose your day.

Note that the Museum is closed on 2nd and 4th Tuesdays of every month.

At the time of booking online you will need to pay and book in a date. You will be able to attend at any time on that date. As tourist attractions get busy in Japan on the weekends, I would strongly recommend that you book a date during the week. The website to book is: https://borderless.teamLab.art/

Adult prices are classed as ages 15 and over (which is good if you have kids). Children between ages 4-14 pay child prices. Under 4 years are free.

You can also purchase tickets from Lawson Tickets and Seven-Eleven stores – but it is easier to purchase straight from the website.


3. Email Confirmation

Once booked, you will receive an email confirmation. It is a confirmation only not a ticket. On the day of your actual booking your electronic email ticket will have a QR code attached to it and that is how you enter the Digital Museum. I just took a screen shot of the QR code and just used that for entry. The QR won’t be visible until the actual day (midnight actually!).

4. Getting there – catch the train to Aomi Station

TeamLab Borderless is located next to the entrance to the giant Ferris wheel (just look up). From the Aomi train station turn left and you actually go through the MEGA WEB building (a large Toyota car exhibition hall). There is actually a great deal to look at in the Showroom (from new cars you can test drive, to car simulators and more) but I would save looking at the showroom until after your visit to teamLab.

The station you want is U10 Aomi
5. On the day – get there early

TeamLab opens at 10am every day (check website for any changes), but I would suggest get there as early as possible. Even with the pre-purchased entry ticket there is a queue to get in. For us whom arrived on a Monday morning at 11am – the queue was still about 30 minutes long just to get in. I don’t know what the actual delay was – perhaps the actual processing of the tickets, but expect a delay getting in. The queue will only get longer as the day progresses generally however I have also read that the queue disappears later in the day too (but that means less time at teamLab too).


6. The Rooms – have a list of must visit rooms

We spent most of the day at teamLab, so allow plenty of time to explore. There are many rooms and displays - some in enormous rooms and some in much smaller rooms. Make a list of the rooms you wish to do (look on the official internet page) so that you do not miss any rooms when you are there. There are no maps or guides, you kind of make your own way. There is an app however you can download (we didn't do this however). Inside teamLab it is a bit of a maze and is mostly in the dark between rooms.

Some rooms actually require you to queue to get in. For us there were two rooms that had a wait of 30 minutes. Forest of Resonating Lamps requires a wait – but do not miss this room as its one of the best rooms. Once inside, your visit in the room is timed for about 5 minutes only so make the most of your time there. It is definitely worth going in though and is one of the most popular rooms. 

Forest of Resonating Lamps

Forest of Resonating Lamps
Another room (which we did not go in) is called ‘The Nest’. This also had a 45 minute wait to go in – but by this time we were exhausted and over stimulated by that stage so we ended up giving this room a miss.

Note that most of the rooms have no queue to get in – these are just very popular rooms mentioned above. The Nest was a little hard to find. If you do need directions – ask a staff member on how to get there.

My personal favourite room was the one with the giant colour changing balloons - theWeightless Forest of Resonating Life.’ Very colourful and I thought it was just lovely.

Weightless Forest of Resonating Life

Weightless Forest of Resonating Life

Weightless Forest of Resonating Life


My 11 year old daughters favourite rooms were the trampoline ‘Multi-jumping Universe’ and the drawing room where your artwork is displayed ‘swimming’ around the room. There was another area where you could slide down a ‘slippery dip’ that had very interesting images/colours and effects indeed as you rode down the slippery dip slope. All these rooms were located near ‘Athletics Forest’. She also enjoyed the ‘Balloon room’ and the games room adjacent to the Balloon room. The games room consisted of 'games with light' that reacted to your movements.

The Athletics Forest has a lot of entertainment options here for kids including trampolines and huge life size moving images of humpback whales (on the floor and walls).

The slippery dip that changes the floor as you slide down



Flying Pikachu - Kids draw the pictures and they are then scanned and can be seen swimming around the wall

There is no set pathway to go within teamLab Borderless. You basically find your own way, which is why you can revisit teamLab Borderless and experience it differently each visit.

The rooms also change over time. The Crystal World room (lights look like falling rain) for instance – changes colours regularly and every now and again goes all shimmering white (a wow moment and crowd pleaser).

Crystal Room

Memory of Topography (The Rice Paddy room) is another room that changes too – especially as you move through it. Like its name suggests - the topography changes.  So make sure you do linger a bit in each room to absorb all the room changes.

There is even a room with the ‘Black Waves’ that look a little like a Japanese Wave Painting and also a Bamboo Grove.


Wave Room

Bamboo Forest

There is a lot to see – make sure you have a list to check off. I have deliberately not provided you with a list as I suspect, over time, this list will change.


7. Bring your own food snacks

There are break out rest area rooms where you can bring in your own food and eat (I would recommend this – as there otherwise isn’t anywhere to purchase food other than a tea room). These rooms are also a place to rest your eyes for a while from the constant stimulation of lights. The tea room inside teamLab is where you can buy a tea for 500 Yen that changes colours. However, if you want real food – bring your own. There was a large shopping mall near teamLab Borderless or pre-pack your snacks/food.


8. Uneven Flooring

There are warnings everywhere that there are uneven floor areas within teamLab – and I was not entirely sure what to expect from these warnings - but really the floor is uneven for only one area (Athletics Forest) and there is enough light for you to clearly tell where the ground is uneven – just look for where the kids are playing. So it’s not the whole teamLab experience that has uneven flooring.

9. Have a meeting place for lost family members

We lost members of our party a few times within teamLab. The corridors between the exhibition rooms are dark and once you are inside an exhibit – well let’s just say it’s very easy to get lost as there are many different pathways to go and you can’t always see what’s directly ahead as there are objects in the way. Our house rule was to not leave a room until we were all ready to leave as a group. This seemed to work for most of the rooms. Most rooms had only one exit – but many paths to get there.

10. Make sure you visit the Toyota Showroom on the way back to the Train station

Even if you are not a car enthusiast, it’s hard not to be impressed by the cars of the future, where you can test drive new cars and do car simulator rides. And it’s right next door to the teamLab Borderless – and free to visit!

The Car of the future!!
I hope you enjoyed reading about my tips for visiting teamLab Borderless. If you would like to comment please do so in Comments as I would love to hear about your experiences and or feedback.

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Until next week,
KJ

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Comments

LIzzie said…
Wow such detail. Love the video clips. I hope we have enough time to go here.
KJ said…
Thanks so much for your feedback Lizzie. Yes - definitely recommend a visit to this place! And its a great wet weather activity too.

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